The controller of your personal data is:

• Company: Vinhpipe Joint Stock Company (Công ty Cổ phần Vinhpipe)
• Registered address: [Thôn Trường, Dùng, Thanh Chương, Nghệ An – verify current address], Vietnam
• Enterprise / tax code: [MST number]
• Email: info@vinhpipe.vn
• Phone: [+84 …]

For any question about this policy or your personal data, contact us at info@vinhpipe.vn.

We collect only basic personal data. We do not intentionally collect sensitive personal data (such as health, biometric, financial account or real-time location data).

Data you give us – when you email us or use a contact or quote form:

• name and job title
• company name
• email address and phone number
• country
• the content of your message and any files you attach

Data collected automatically – when you browse the Website:

• technical data: browser type, device type, operating system, screen size, language
• usage data: pages visited, time on page, referring website, approximate location (city/country level)
• cookie identifiers (see Section 4)

Our web server also keeps standard access logs (including IP address) for security and troubleshooting.

We use personal data only for the specific purposes below. Each purpose that relies on consent can be accepted or refused separately.

Cookies are small text files a website stores in your browser. We use two categories:

• Strictly necessary cookies — needed for the Website to work and to remember your cookie choice. They are always active and do not require consent.
• Analytics cookies — Google Analytics 4, provided by Google. They are set only after you click “Accept” in our cookie banner. If you refuse or ignore the banner, they are not activated.

Google Analytics. We use it to understand how visitors find and use the Website so we can improve it — for example, which product pages are most visited. Google Analytics 4 does not log or store full IP addresses. We have [disabled Google Signals and advertising features / set data retention to 14 months]. Data is processed by Google on servers that may be located outside Vietnam, including in the United States. More information: How Google uses information from sites that use its services and the Google Analytics opt-out add-on.

Your choices. You can change or withdraw your consent at any time via the Cookie settings link in the Website footer. Withdrawal does not affect processing that took place before it. You can also block or delete cookies in your browser settings; the Website will still work.

We share personal data only where needed for the purposes above, and only with recipients bound by confidentiality and data protection obligations:

• Hosting provider — [Webglobe, a.s.], which hosts the Website on servers in the Czech Republic (European Union).
• Analytics provider — Google LLC / Google Ireland Limited, for Google Analytics (only with your consent).
• Email and IT service providers — [email provider], to receive and answer your messages.
• Group companies — [Infer Enterprises s.r.o., Czech Republic], where needed to handle your enquiry or order. (Delete if not applicable.)
• Authorities — when required by Vietnamese law or a lawful request from a competent authority.

International transfers. Because our Website is hosted in the European Union and some service providers operate globally, your personal data may be transferred outside Vietnam. We carry out such transfers in accordance with Vietnamese personal data protection law, use providers that apply appropriate safeguards (for transfers from the EU, the European Commission’s Standard Contractual Clauses or adequacy decisions), and limit transferred data to what is necessary.

After these periods we delete or anonymise the data.

We use appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access and disclosure — including HTTPS encryption, access controls, regular software updates and backups. No internet transmission is completely secure; if a data breach affects your rights, we will notify you and the competent authorities as required by law.

Subject to applicable law, you have the right to:

• be informed about how your personal data is processed
• give or refuse consent, and withdraw consent at any time
• access your personal data and receive a copy
• correct inaccurate or incomplete data
• delete your data, or restrict its processing
• object to processing, including for direct marketing
• data portability — receive your data in a structured, commonly used format (where applicable)
• lodge a complaint with a competent authority — in Vietnam, the Department of Cybersecurity and High-tech Crime Prevention (A05), Ministry of Public Security; in the EU, your local data protection authority
• claim compensation for damage caused by unlawful processing, as provided by law

To exercise any of these rights, email info@vinhpipe.vn. We may ask you to verify your identity. We will respond within the time limits set by applicable law and free of charge, unless a request is manifestly unfounded or excessive.

The Website is intended for business customers. We do not knowingly collect personal data from children under 16. If you believe a child has sent us personal data, contact us and we will delete it.

We may update this Privacy Policy when our practices or the law change. The “Last updated” date at the top shows the current version. Material changes will be highlighted on the Website, and where required we will ask for your consent again.

This policy is available in English and [Vietnamese]. In case of any inconsistency, the [Vietnamese] version prevails.

[Vinhpipe Joint Stock Company] [Registered address], Vietnam Email: info@vinhpipe.vn